Choosing a VoIP provider

VoIP is changing the way many businesses use their telephone services and is now highly recognized for the additional benefits that’s offered.

Delivering real cost savings, flexible options, ease of installation, and instant scalability, the service is quickly becoming the norm as the traditional ISDN Network providers [KCOM/BT/Others] are already working towards an accelerated and planned phase-out by early 2027.

Choosing a VoIP/Hosted provider may initially seem like an easy decision to make as there’s a vast array of available providers, with many offering what seems to be too-good-to-be-true offers, so beware! There are several key factors to take into consideration before jumping-in and moving your communications services over to VoIP.

An essential aspect when choosing any phone provider is the quality of the service. VoIP stands for Voice over Internet Protocol meaning your calls are made over an internet connection rather than the traditional digital and copper lines, so reliable connectivity and voice optimisation is a must! Call quality and resilience can be just one of the consequences when opting for a cheaper, less reliable service so it is imperative that you choose a well-established and experienced telephony company as your communications provider, who can then guide you through all your available options.

There are basic voice services available, but in a world where we are fast becoming a digital-first world, there are a plethora of comprehensive features to choose from so you can increase productivity and efficiencies and work collaboratively. Features such as video conferencing, call recording and presence are becoming an expectation or if it’s a more basic set-up, hunt groups, auto attendant, call forwarding, and voicemail are often the minimum.

Thanks to smartphones, tablets, and laptops, the ability to work flexibly, remotely or hot desking is more important than ever so with a VoIP solution you can create a bespoke telephone system solution that works much better for your business.

Whilst the concept of VoIP is relatively easy to implement, choosing a well-known, experienced telephony company to advise you on the best solution will ensure you get the best out of your chosen telephone system. Here at Cobus our fully qualified and experienced teams offer a consultative approach to providing the right solution to every customer from single business users to SMEs and large multi-national organisations. And with prices starting from as little as £9.99 per user per month, don’t delay in finding out how VoIP can work smarter for your business.

Cobus MD and telephony guru, Michael Smith's thoughts about the ever-changing technology and communications landscape: “After over 33-years in the industry I’ve seen just about all there is to see regarding the history, new technological advances, latest buzz words and industry lead trends” …but the advances in provision and rollout of high quality, high bandwidth connectivity has been a game changer in the accelerated growth of VoIP/Hosted tech, it’s not for everyone but it’s now a proven and viable product” …Contact one of my team and let them work with you to recommend the right solution for your business needs, you’ll be glad you did!”

Contact the Cobus team today on (01482) 225666.