Support

We offer various levels of support to suit all budgets and requirements

• Cobus are a trusted local company, established in Hull since 1991
• Cobus are Accredited Partners and Installers for leading telecom manufacturers
• We identify cost savings and are great value for money
• We offer flexible finance options to suit the needs of your business
• We have a fully trained, time-served and in-house professional engineering team and dedicated account managers
• We provide, as standard, a FREE full communications audit which can identify additional cost savings across a variety of existing services

Call today for your competitive quotation and ask about any promotions!

Communication is vital to any business, what would you do without your telephones for even a short period of time?

With a Cobus maintenance agreement, you can be assured that your business is fully protected and supported. Cover can be arranged to provide up to 24-hours a day, 365-days a year response with critical faults within 4 hours.

It needs to be considered that replacing your telecoms, without an appropriate agreement in place, could cost you thousands of pounds and leave you for days without a communications system. Our maintenance agreement options represent extremely good value for money and ensure peace of mind for you and your business, should the worst happen.

We have a variety of options for businesses to suit your needs and budget. We pride ourselves on our affordable, comprehensive maintenance packages.

The internet is a wonderful thing, when it is working. We know how important it is to keep your business connected, which is why we introduced our enhanced broadband support package. Often, we find ourselves at the mercy of the network, but with hefty fees if they prove the fault is not with their connection, we know businesses were deterred from reporting such faults. So, our new broadband support package includes an engineer call out to diagnose any fault with the service or equipment we do have control over. This way, even if the fault is proven to be outside of our demarcation point, our customers can be confident that the network is not going to charge a fortune to fix it!

Cobus also provide bespoke support contracts for other system types such as CCTV and Access Control. These contracts can be tailored, as required, to the individual requirements of your business with support provided on systems provided by Cobus or by others, on new or older legacy systems.

We pride ourselves on the high level of award winning customer service that we deliver and the preventable measures that we undertake to ensure that your system is operating to its highest potential at all times.

To receive a highly competitive, no-obligation quotation please get in touch today on 01482 225666 or email enquiries@cobus.co.uk 

If you would like to discuss disaster recovery options, please speak to your account manager.

Our disaster recovery plans offer an instant relief should the worst happen to your telephone system. It could be that your business relies heavily on the telephones for emergency, call-out or anything else, and the internet can sometimes drop. In the instance that this happens our teams can offer a variety of solutions to get you back up and running in the quickest possible time.

Our team are always keen to help. Log a ticket with our support desk, or give us a call on 01482 225666.